At Soul Fusion African Kitchen, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy describes how your information is collected, used, and protected when you visit our website or use our services in accordance with the Australian Privacy Act.
1. Information We Collect
We may collect personal information you provide (such as your name, email address, and contact details) when you submit orders, inquiries, comments, or sign up for our newsletter. We may also collect technical data (IP address, browser type, device information) during site visits.
2. Use of Information
Your personal data is used only to process orders, respond to inquiries, send newsletters (if subscribed), and improve our services. We do not sell or share your information with third parties except as needed to fulfil your requests (e.g., processing payments).
3. Cookies and Analytics
We use cookies to enhance user experience, remember login details and preferences, and track anonymous site usage statistics. You may disable cookies in your browser, though some features may be limited.
4. Embedded Content and External Links
Pages may contain embedded content (such as videos, images, or posts) from other websites. These external sites may collect data about you, use cookies, and monitor your interaction. We encourage you to review their privacy policies.
5. Data Retention
We retain comment data and order details for administrative, legal, and security purposes. User profiles and subscription data are stored as long as your account is active or as required for business records.
6. Data Protection and Security
We take reasonable measures to safeguard your information using secure servers, encryption, and restricted access protocols. However, no internet transmission is 100% secure.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. Please contact us using the information below for assistance.
8. Children’s Privacy
Our services are intended for users aged 13 and above. We do not knowingly collect personal data from children under 13 years of age.
9. Changes to this Policy
This policy may be updated periodically; any revisions will be posted on this page. Please check back regularly for updates.
10. Contact Us
For questions about your privacy, making a request, or raising concerns, please email: soulfusionkitchen@gmail.com
Last updated: October 2025